Managing costs

When editing a cost, you can change all settings that were also available to you when setting up this cost for the first time.

Open a cost item from the Costs overview.

To edit general cost settings, click 'Edit' in the settings summary.
To edit or index the default price or set deviating prices, click 'Edit' in the pricing summary.
Read more: Varying cost item prices for channels or types
To edit other pricing settings, including stock settings, click the settings icon in the pricing summary.

Effect of cost item edits

Edits to cost item settings are only applied to new bookings and new invoices.
If the changes to a cost item also needs to be applied to an existing reservation, you need to update the reservation order.
Read more: Recalculating the reservation order

Index default prices of cost items

The default prices for a cost item can be set to increase or decrease starting from a set date. This then applies to new bookings with an arrival date after the 'Valid from' date you have set.

Click 'Edit' in the pricing summary of a cost item.
Click 'Add new price' to add another default price.
Enter the new price, and select the correct 'Valid from' date.
Save the changes.

Merging costs

Over time, you may have created multiple cost items that serve the same purpose. For example, separate cleaning costs for different types.
These costs can be merged into one cost item, even if the prices are different.

Cost items are only eligible for merging if they are both mandatory or both an add-on, and also have the same global cost type and price calculation method.

Go to the Costs overview in the Setup module. If you have cost items that are eligible to be merged, you’ll see the 'Merge' button at the top of your screen.

Click the 'Merge' button.
Select the cost items you want to merge.
Enter a new name, reference, and/or description and go to the next step.
Check the new settings, and adjust if needed.
Merge the cost items.

Conditions for deleting a cost

A cost item can only be deleted after its applicability has been set to 'never', and is not in use anywhere.

'Not in use anywhere' also implies that the cost item no longer appears in your revenue statistics and accounting. It can therefore take a long time before an old cost item can be deleted after it has been taken out of active use.

Cost on guest invoice or channel invoice

When setting up integrations with channels, choices were made that determined how the rent, mandatory costs and extras are invoiced (either to the guest or the channel).
For reseller channels, everything should be invoiced to the guest. For touroperator channels, the rent is invoiced to the channel, and usually most mandatory costs as well.

Ultimately, all costs are paid by the guest; either directly (guest invoice) or indirectly (channel invoice). For touroperator channels, configuring which cost item belongs where allows you to influence the amount the touroperator can charge commission on.

For both mandatory and extras, editing the channel settings allows you to specify which cost item should be on which invoice (either channel or guest).

Go to the Channel overview in the administration settings.
Open the relevant channel, and click 'edit'.
Scroll to the section 'invoicing of rent and costs'. Select 'configure per cost' or 'configure per extra' to start making a choice for each of your mandatory costs or extras.

Reorder costs as shown online and in backoffice

Your cost items are shown in a particular order, in the costs overview as well as on reservation orders and invoices, and in your booking and customer portal. You might want the most important or most popular costs to be shown at the top of the list.

Go to the Costs overview in the Setup module.
Click on the 'Reorder' button.
Use the drag profiles on the left to drag and drop items in their desired place. You can also move items directly to the top or bottom of the list by using the corresponding buttons.
Any changes are immediately saved.