You can take over the role of an owner to access the owner portal, the owner's own environment. That way, you can help them when they have a question.
Which data an owner can see in their owner portal depends on the permissions you grant them in their agreement under owner profile.
Access to the owner portal
You can invite owners and their contacts to the owner portal: Users on an owner page
Settings in the owner portal
Reception messages
You can send messages to owners and they can answer from their own owner portal page: Reception message to owners
Promotional link
Owners can promote their own objects via unique promotional links: Promotion link
Documents
Owners can find shared documents in their owner portal under 'Info': Upload documents to an owner
Updates about reservations
Owners can automatically receive notifications when their objects are booked and reviewed. To activate those notifications, take over the role of the owner and go to their portal. Under ‘Info’, you’ll find a checkbox for ‘Updates about reservations’.
Take over role
To login in as an owner, you take over their role: Login as owner