If you make any changes to the order of a reservation, you’ll get a notification at the top of your screen with three options for handling this updated order.
Write off
Choose 'Write off' if you don’t intend to have the guest pay for the difference in cost. No new invoice will be created, and the lost income will be written off in your accounting.
If you chose this option by mistake, and want to undo it, look at the 'Payment status' block in the reservation. Click 'Show more' next to the total. You’ll see the amount that was just written off, as well as an 'undo' button. After clicking 'Undo', you can select one of the other options listed here.
Create a new invoice
Choose 'Create a new invoice' if you don’t want to send the invoice to the guest just yet. The new invoice can be found in the 'Payment status' block of the reservation.
Send guest a new invoice
Choose 'Send guest a new invoice' if you want to share the new invoice with the guest immediately. This confirmation of change / new invoice is sent in the same manner as described in the following article:
Sending reservation confirmation and invoice