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BEX Kiosk

A physical self-help kiosk for your guests, running BEX software. Discover what it can and cannot do for you, how to set it up, and where to go for support.

What is BEX Kiosk

BEX kiosk is a BEX software product that can be run on physical kiosks by Recrasolutions. It is an extension of your reception desk, to be used independently by your guests. Guests can use it to check in, make limited changes to their reservation, or book a new stay, and pay using the integrated payment terminal.
Discover more about the benefits of BEX Kiosk

What can guests do

  • Checking in for an existing booking, with detection of online pre-check-in

  • License plate registration for automated barrier access

  • Retrieval of keycard or digital access code, via BEX PMS

  • Making a new booking by choosing a pitch or accommodation on a map

  • Extending or cutting short a reservation, depending on current availability

  • Paying by card, via the Mollie payment terminal on your BEX Payments account

What is not possible yet

  • BEX Kiosk does not have an offline mode. For now, it needs an active internet connection to work

  • It cannot scan passports to verify identity

  • Loyalty programmes and discount codes cannot be applied through the Kiosk

Good to know

  • BEX Kiosk is available in seven languages — English, Dutch, German, French, Spanish, Danish, and Swedish. Additional languages are possible upon request

  • There are suitable kiosks for indoors as well as outdoors. The outdoor version is built for all weather conditions

  • If you already have kiosk hardware, contact Recrasolutions to discover whether it can be adapted to run BEX Kiosk software

  • BEX Kiosks are fully customizable. From digital screens to its colors, all can be tailored to your branding

  • Payments are handled through BEX Payments, which you are already familiar with

How to start using BEX Kiosk

  1. Contact Booking Experts for pricing and assistance in the setup process.

  2. Explore the hardware options by Recrasolutions

  3. Decide on hardware and installation with Recrasolutions

  4. Download the BEX Kiosk app from the BEX App Store to connect your PMS. When installing this app, link a channel to use for reservations made via the Kiosk.

  5. Financial transactions through the Kiosk payment terminal will be processed in BEX PMS in the same way as card payments at your reception.

Financial considerations

  • You’ll pay one-off costs for hardware and installation, which depend on the type of hardware you want. Contact Recrasolutions to discuss Kiosk options and installation costs.

  • There is a monthly subscription for the software that is run on the BEX Kiosks.
    Contact our consultants for more information.

  • The kiosks will be connected to the internet through your own internet provider.

Support

Contact Booking Experts for software

Contact us for:

  • Troubleshooting kiosk software on screen

  • Connection to BEX PMS

  • Payments via BEX Payments account

  • Software updates

Contact Recrasolutions for hardware and installation

Contact Recrasolutions for:

  • Kiosks and related devices

  • Advice on specifications and hardware needs

  • Installation and electrical/internet connection on site

  • Kiosk maintenance

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