Costs/extras for reservations are (optional) add-ons or upgrades that are available when making a reservation or which the guest can add in the customer portal.
These extras allow guests to customise their stay according to their specific needs and preferences.
Extras can include, for example, breakfast, bicycle rental, late check-out or access to special amenities such as a gym, pool or spa.
Costs can also be used for mandatory surcharges such as tourist tax or a surcharge for a pet.
Create costs
Read more here: Create cost items
Edit, copy or delete costs
Of course, you can also edit or delete a cost. Did you know that you can also copy a cost? Edit, copy or delete cost items
Costs and standard prices
You can use standard prices in cost items. This eliminates the need to create a new cost if you want to increase or decrease the price.
Read more: Costs and standard prices
Preferred charges
Do you want to calculate costs when a guest chooses a specific object or amenity? You can do this with preference charges.
Read more: Preference costs
Linking costs to amenities
Do you want to calculate extra costs for objects with certain amenities?
Read more: Linking costs to amenities
Calculating costs for additional persons
Is the price in your price list based on a certain number of persons? You can calculate costs for additional persons in the reservation.
Read more: Costs for additional persons
Costs and stock management
If you have a maximum number of cots, for example, you can use stock management in the Costs item to ensure that the cost item is no longer available the moment you run out of stock. Read Cost and stock control all about inventory management.
Validity period for costs
It is important to set a validity period for your costs.
Read more: Validity for costs
Price differentiation by channel and/or by type
In a cost item, you can work with standard prices or you can apply a price differentiation based on type, channel or type and channel. You can read more about this in the following articles: Price differentiation for costs by type, Price differentiation for costs by channel, Price differentiation for costs by channel and type
Merging cost items
If you can merge cost items, the PMS indicates this in the cost item overview. You can also merge cost items yourself. If you have created separate cost items for each channel or type, you can choose to merge these into one cost item. By means of price differentiation per type and/or channel, you can enter the different prices.
Read more: Merging costs
Costs not invoiced when making a reservation
Can the guest pay this cost upon arrival? Then use the 'Do not invoice' setting.
In the booking process and on the invoice, the cost item will be shown as payable on arrival. Further invoicing and payment of this is done outside the BEX PMS.
Read more: Do not invoice cost by Booking Experts
Costs on guest or channel invoice
In the channel settings, you can determine whether a cost should appear on the guest invoice or channel invoice.
Read more: Do not invoice cost by Booking Experts
Costs in statistics
In the overview of the cost item, you can see the statistics of this cost item.
Read more: Costs in statistics