Read how to perform daily actions like creating, editing, writing, or reading a Cynox Camp-Card.
If you haven’t set up the Cynox app yet, first go to: Cynox: Camp-Card installation & settings
Creating an extra Camp-Card
There are several ways to create an additional card, depending on who it is for.
To create an additional card for current guests, go to the relevant reservation. Then, click the 'Apps' dropdown in the reservation block, and select 'Cynox: Camp-Cards'. Here you’ll see the existing cards for this reservation, and you can also add a new card. The relevant information for this reservation will be pre-filled when setting the parameters for this new card.
To create a new card for an owner, go to the relevant owner page. Then, click the 'Apps' dropdown next to the 'Edit' button, and select 'Cynox: Camp-Cards'. Here you’ll see any existing cards for this owner, and you can also add a new card. The relevant information for this owner will be pre-filled when setting the parameters for this new card.
It is not possible to automatically generate cards for owners based on a card type and product, unless you only want to provide cards when the owner books a stay for themselves.
Editing Camp-Cards
All input fields of an existing Camp-Card are editable. To view all Camp-Cards in your administration, go to the Cynox app in your PMS app store, and navigate to the correct administration. There, click the button 'Camp-Cards'. Click the ID for the relevant card, and then 'Edit'. If needed, use the filters or the search bar.
For reservation cards, go to the relevant reservation. Then, click the 'Apps' dropdown in the reservation block, and select 'Cynox: Camp-Cards'. Click the ID for the relevant card, and then 'Edit'.
For owner cards, go to the relevant owner page. Then, click the 'Apps' dropdown next to the 'Edit' button, and select 'Cynox: Camp-Cards'. Here you’ll see any existing cards for this owner. Click the ID for the relevant card, and then 'Edit'.
Writing a Camp-Card
Put the physical card on the reader, and access the card as described above. Select the reader from the dropdown, this will show you the current data on the physical card. Click 'Refresh' if the data doesn’t show. Then, click 'Write card'. The parameters of the digital card are now written onto the physical card. Keep the physical card in place on the reader during this process.
Reading a Camp-Card
To quickly read the data of a physical Camp-Card, put the card on the reader. In your PMS, go to the 'Apps' dropdown up in the green bar. Select 'Cynox: Camp-Card reader'. Select the correct reader, this will show you the current data on the physical card. Click 'Refresh' if the data doesn’t show.
Top up or refund credits
First, read the camp-card as described above. In the top right of the page, click the 'Top up' button. Enter the amount of credits that you want to put onto the card. After saving, the reservation associated with the card will be charged for the credits.
To refund the credits on a camp-card, click the 'Format' button instead. Note that this action also clears the card of any other information, so it is advised to only do this just before check-out. The pop-up asks you to verify the refund. The amount of credits that was still on the card will be refunded to the associated reservation.