Content of the reservation import file

To efficiently import reservations into BEX PMS, al kinds of data can be present in the import file. Some types of data are mandatory to be able to perform the import, such as the arrival and departure dates. Other types of data are optional, but can be very useful; such as booker details.

The reservation import file cannot contain group bookings. Each reservation in the file is imported as a single booking. Bookings cannot be merged into a group booking after import either. Consult with your Onboarding Specialist about your best options to enter group bookings in another manner.

The order in which the columns appear in your import file is not important, and neither are the exact column headers. You can edit an export file from your previous booking system to match the requirements of a BEX PMS import.
Read more about the reservation import process: Importing existing reservations into PMS

In the table below, the mandatory data content of a reservations import file is listed first. The optional data for import are listed at the bottom of the table.

Note that you cannot import the same reservation twice. Therefore, make sure to add all relevant information that you do not want to enter manually later.

Column

Mandatory?

Note

Arrival date

Yes

Date notations will be converted.

Departure date

Yes

Date notations will be converted.

Object

Yes

If the numbers/names in the import do not exactly match the numbers/names of your objects as created in BEX PMS, these can be mapped when configuring the import strategy.

Channel

Yes

If the channel names in the import do not exactly match the channels as created in BEX PMS, these can be mapped when configuring the import strategy.

Number of adults

Yes

A reservation must at least have 1 adult guest. Specification of other guest types is optional.

Language

Yes

The communication language of the guests.

Country code

Yes

The country of origin of the guests, this may also be written in full.

Booking currency

Yes

The currency used by the guest to pay. This currency must be available in the administration.

Total amount in booking currency

Yes

The total amount of the guest invoice including VAT, in the booking currency.

Total amount in administration currency excl. VAT

Yes

The total amount of the guest invoice excluding VAT, and in the currency that the administration uses internally.

Rental turnover in administration currency excl. VAT

Yes

The total rental amount excluding VAT, and in the currency that the administration uses internally.

Reservation number

No

Reservation numbers must be unique. If no reservation number is specified, BEX PMS will create one.

Created on

No

Date the reservation was created; applied in statistics. May also include a time in 24h notation.

Confirmed on

No

Date the reservation was confirmed; applied in statistics. May also include a time in 24h notation.

Checked in

No

Check-in date, may also include a time in 24h notation.

Checked out

No

Check-out date, may also include a time in 24h notation.

Preference reservation

No

Binary value 0/1. If set to 1, the reservation will not be easily moved to another object later.

Late check-out

No

Binary value 0/1. If set to 1, the departure date will be blocked for new arrivals.

External booking number

No

Used in communication with a relevant channel regarding the reservation.

Reference code

No

May be used for bookings by corporate guests

Traffic source

No

If the traffic sources (how did you find us?) in the import do not exactly match the traffic sources as created in BEX PMS, these can be mapped when configuring the import strategy.

Remarks

No

Any internal notes regarding the reservation.

Number of seniors

No

Number of teenagers

No

Number of children

No

Number of infants

No

Number of pets

No

If the numerical value here is not zero, it is important that the booked object allows pets.

Salutation

No

Initials

No

First name

No

Last name

No

When configuring the import strategy, it is possible to fill this field with a merge of two file columns like 'Insertion' and 'Surname'.

Company name

No

Date of birth

No

Date notations will be converted.

Email address

No

The email address of the main booker, no more than one per reservation.

Receive newsletter?

No

Binary value 0/1. If set to 1, the booker will also receive emails that are not directly related to the reservation.

Telephone

No

Enter a maximum of 1 phone number per reservation if known.

Address

No

When configuring the import strategy, it is possible to fill this field with a merge of two file columns like 'Street' and 'House number'.

Postal code

No

City

No

IBAN

No

BIC

No

Rental turnover in booking currency

No

The rental amount including VAT.

Total paid in booking currency

No

This amount will be registered as already paid on the imported reservation’s invoice.

License plates

No