Booking and Reservation
Actions for reservation type, dates, check-in, and more
- Guest list: personal data of all guests in a reservationWhen booking their stay, guests may be asked to enter their personal data. This data is gathered in the guest list. Which data is asked of your guests, is determined in the administration settings.
- Guest group: composition of guests staying within a reservationWhen booking, the main booker will indicate how many people, including any pets, will be staying during the reservation. This can also include partial stays, i.e. guests that stay for less nights than the entire stay.
- Reservation labelsAs a user, you can label a reservation, for example, because it needs some preparation before arrival. Attaching a label reminds you of this. The relevant label will also appear in the overview of reservations and you can even filter it.
- Reservation with preference
- A reservation in optionDepending on your administration settings, you can allow guests to turn their reservation into an option instead of finalizing the reservation immediately. You can always create new options via the backoffice.
- Sending reservation confirmation and invoiceWhen a reservation is created through the back-office channel, a notification appears asking you to confirm the reservation. You confirm by clicking the button 'Confirm and send invoice' in the notification. If your business invoices guests on departure instead of on confirmation, this button will just say 'Confirm'.
- Copying a reservation to create a new oneCopying a reservation is a quick way to create a new reservation with much of the same details. The booker details, the object, and even any booked extras, guest list information or license plate information can be copied. This is especially useful for regular returning guests, or for long-term reservations that have been split up for invoicing purposes.
- Label reservation and leave note
- Extending or shortening a reservationThe length of stay of a reservation can be modified. If your guest wants to stay one day longer, this can be added to the existing reservation.
- Check-in and check-out from the reservationYou can check guests in and out, undo it and edit the check-in and -out dates from their reservation.
- Undo check-in or check-out