Templates
System messages that are triggered by an event
- How to use templatesIn BEX PMS, templates are customizable messages used to send information to guests and/or owners. Most of these templates can be enabled or disabled depending on the needs of your administration, and are automatically sent when triggered.
- Invoice templatesInvoice templates determine the layout of the various invoices that you send as an email attachment. The customization options are different from a message template.
- What templates are there and when are they sent out
- Welcome letterIt is possible to create a personalised welcome letter for your guest to provide general information about the park on arrival. The welcome letter can also come in handy when guests arrive after the check-in time.
- Email follow-up for incomplete bookingIf a guest has abandoned their booking in the booking portal, after already having entered their email address, the template 'Guest has left booking portal' is used to follow up on this and entice the guest to complete their booking.
- If/else tags in Templates