Administration settings for bookings
In the administration settings you can specify general settings for reservations. This includes the minimum number of nights, default country, check-in and check-out times, how the Planboard optimizes bookings and for how long an option is valid. You can also enable the license plate module here.
Click the gear icon, open the administration settings menu item, and go to the 'Bookings' tab.
Minimum number of nights and available objects
Minimum number of nights: This is the minimum duration of stay that any guest will be able to book on your park.
Minimum number of available objects for 'Select on map': Set a minimum number of available objects before guests can choose an object via a map. Use it to prevent that guests feel they have nothing to choose from.
Read more about the map feature: Booking on the map
Default country and language
The default country and default language are pre-filled when you create a new reservation, both via the backoffice and your website. Set these defaults to the language and nationality of the majority of your guests.
Using the license plate module
Check the 'Use license plates' box to enable the license plate module. This allows you to use license plate numbers of guests to control the number of vehicles on your park, or facilitate automated access through an access control integration.
Read more: License plate module
If you want to ask guests for their license plates as soon as they book through your website, enable that setting in the booking portal settings. Read more: Booking portal settings
Check-in and check-out times
In this section, you can set the default check-in and check-out times for each day of the week.
Placement strategy for new reservations
How reservations are placed on objects within types affects your Planboard. Decide which strategy is more important to you: even distribution of revenue, or minimizing unsold gaps.
Distributing revenue evenly is the default if you have not touched this setting yet.
Even distribution of revenue: Reservations are placed on the object that, among the available objects of the type, has the lowest earning speed.
Also choose how this calculation of earning speed includes or excludes any revenue from owner reservations.Minimize gaps in the Planboard: Reservations are placed as consecutively and closely to each other as possible, to maximize the total of sold nights over a period of time.
Priority level per object: For both strategies, it is possible to let a priority level set per object overrule it. This can be used to manually skew the reservation distribution in favor of a select number of objects within the type.
Priority levels of objects can be set up via the Statistics module, under ‘Rent distribution’. Read more: Setting priorities per object and Rent distribution and turnover per type and object
Invoice moment for booking invoices and channel invoices
It is important to determine when invoices need to be finalized and dated. This is possible at confirmation of the booking, at check-in, or at check-out. When making this decision, think about when you need to book any VAT, and whether or not your guests often add to their invoice after confirmation of booking.
Regarding booking invoices:
The guest will always be asked to pay according to the set payment schedule.
The guest will only receive a full invoice with their confirmation email if you choose to invoice at confirmation.
When invoicing at check-in or check-out, any payments already made will be registered on the reservation.
Read more: When to invoice guests: invoice moment
Regarding channel invoices:
It is advised to create a channel invoice at either check-in or check-out, because that represents your debtor relationship more accurately. However, if a channel transfers a pre-payment amount to you before this date, you will have to manually create a channel invoice to register the pre-payment on.
Options
An option is a booking that "reserves" a date and type, but has not yet been finalized by the guest. Set how long an option is valid if the guest is in the booking process. With "Maximum number of options per guest" you limit the number of simultaneous options per guest.
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