Offsetting owner settlements and invoices

After being sent or marked as sent, owner invoices for periodic costs can be offset against the rent settlements for the same owner.

Marking concept invoices as sent

In order to offset invoices against settlements, both the periodic cost invoice and the rent settlement need to be final. This means they need to be sent first, or at least marked as sent.

  1. Check that for both the rent settlement and periodic costs a concept invoice exists, in your invoices overview. If not, they either need to be created first, or they were already sent.

  2. Select the concept invoices that need to be marked as sent in the overview. Use the 'Mark as sent' button.
    When sending an individual concept invoice, the 'send manually' option has the same effect.

  3. In both cases, the owner is not notified of the invoice.

Settling invoices

Open a rent settlement or periodic cost invoice. There is a notification at the top that lets you know the invoice can be settled against an amount due on another invoice for the same owner.

  • Choose 'Settle & send notification' to offset the amounts on the invoices and send an e-mail to the owner with an overview of the invoice items on both invoices and the new total to be paid or received.

  • Choose 'Settle' to skip sending the e-mail to the owner. The related information as accessible in the owner portal is still updated, and re-sending an invoice is always possible at a later time.

  • If the periodic cost invoice total was lower than the settlement total, the periodic cost invoice is marked as paid, and the new settlement has a lower total to be paid out.

  • If the periodic cost invoice total was higher than the settlement total, the settlement is marked as paid and the new periodic invoice has a lower total to be paid.