Reservation management
How to manage and edit reservations
Reservation
Options on the reservation page
Reviews
Ask for and track guest reviews
Vouchers
Vouchers represent a credit toward a reservation
Articles
- Making a new reservationCreate a single reservation with the +Booking button: find an available object, enter the booker details and send the confirmation.
- Creating a group bookingCreate a group booking in BEX PMS for guests who need several objects, or add a reservation to a booking that is already confirmed.
- Find and edit reservationsThe reservations module offers you an overview of all reservations, whether confirmed, cancelled, or on hold. Use the tabs and available filters to find the reservations you are looking for. Click the name on the reservation to view all information of that specific reservation.
- View channel reservations
- Exporting reservationsWithin the reservations index page you can create a list for export using any of the tabs and filter options. Creating exports of reservations may help you anticipate your guest's needs.
- Booking portalThe BEX PMS Booking portal overview provides a centralized list of all reservation attempts made through your Booking portal over the last 30 days.
- Information for tourist tax declarationWithin the reservations module, 'Nights stayed' offers an overview of how many nights were spent at your park for each booking, along with guest group information and the amount of tourist tax charged per booking.
- Managing security depositsWithin the reservations module, you can track which security deposits are blocked, late, or released. In order to use this management view, security deposit policies need to be in place.
- Cancellation insurance dataCreate an export file that lists which reservations have cancellation insurance.