Administration settings for payments

For smooth financial management, you can set up default payment policies and payment reminders that apply to the entire administration, among other payment settings.

Go to the 'Payments' tab in your administration settings.

SEPA direct debit

Activate the use of SEPA direct debit and enter your creditor ID if you want to make it possible for this administration to collect amounts from guests via mandate.
Read more about how this works:

Your creditor ID is a unique number based on your business registry number. You can request this from your bank when you conclude a direct debit contract.

Default payment policies

Choose a payment policy for your guest invoices and a payment policy for your channel invoices. These payment policies will then always be applied to your debtors, unless you link a different payment policy to a channel, for example.

Pay attention to whether the payment policy is of the 'pay in advance' or 'pay afterwards' type. For guest invoices, you generally always want to be paid in advance, but for channel invoices, you may choose to send the invoice afterwards.

Payment reminders

If payment is not made within the default payment term or according to the applied payment policy, you can send payment reminders. These messages indicate that the debtor is granted a grace period. Here, you define how many days are in that grace period for each subsequent payment reminder.

Payment portal

By allowing custom amounts to be entered in the payment portal, guests can perform partial payments themselves via the guest portal. However, the next payment deadline according to the applied payment policy must be in the future.

  • Without this setting, guests must pay the requested amount according to the payment installment.

  • If the payment term has expired, it is not possible for guests to adjust amounts themselves.