Guests choosing an object on the map

Requirements to make the map available for use

Guests see the option to choose an object on the map for a type when the following are true:

• A park map has been properly configured. Read more: Setting up the park map

• The setting 'Enable for checkout portal' is on, under Setup > Map.

• Enough objects of the type are available on the map for the guest's dates. The minimum is set in administration settings, on the Bookings tab: Minimum number of available objects before "Select on map" is enabled. The default is 2.

• The guest is not booking through a promotion link related to a specific owner’s object.

What guests see on the map

• Available objects of the booked type are shown as markers. The guest clicks a marker to select that object.

• Unavailable objects are greyed out. Blocked objects and objects without a marker are not shown at all.

• If preference costs apply, each marker shows the additional price.

• If the available objects have differing object-specific amenities, guests can filter the map by amenities.

Preference costs for a chosen object

Choosing an object is free unless you set up preference costs for it.
Read more: Setting up preference costs

Good to know

• Why don't guests see the map for a type with only one object? The minimum number of available objects is 2 by default. Set it to 1 in the administration settings to still show the map for these types.

• Can a guest select the same object for two stays in a group booking? No. An object chosen for one stay is not available for other overlapping stays, even if they’re part of the same group booking.

• Is the map available in the back office when it is not enabled for the checkout portal? Yes. If configured, the map is available when making a single reservation in the back office.

• Why is an object missing from the guest map? It has no marker, it is blocked, or it belongs to a different type than the one the guest is booking.