In the Customer portal, you can offer your guests various options or functions through widgets. There are some standard widgets, and you can easily create widgets yourself. Guest technology app services may also be offered via such a widget.
You can find Customer portal widgets in your organisation settings, as a tab of 'Brands and portals'.
Basically, a widget is a block of text with a title and a button with a link. For example, you can link to a restaurant to make a reservation, or to rent bicycles. Such a link can lead guests to your own website, or to external websites.
When creating a new widget, you have the choice to make it available for reservations at all administrations in your organization or for reservations at one specific administration.
Standard widgets IBAN number and License plate
A standard widget that is always in the customer portal and cannot be removed is the request to fill in the IBAN number. This is used for a possible SEPA authorization form or refunds to the guest, such as a security deposit. This widget can be combined with the template 'Request to fill in IBAN number', which reminds guests by email.
SEPA authorization form
If you work with the license plate module, the customer portal also has a widget where guests can enter their license plate numbers. This is shown up until the moment of check-in, because it is assumed that after check-in, vehicle access is sorted. This widget can be combined with the template 'request to fill in license plate numbers'.
Read more about how guests can enter their license plate: License plate module
App integrations in Customer portal widgets
Certain app integrations available in the App Store include their own widget in the Customer portal. These are guest technology apps such as Recreatheek or LeisureKing.
You can also create a widget yourself with a link that allows your guests to download a specific app, such as Wait, Great Stay or Camping Comfort. Your guests can then use the services of this integration in that way.