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Updates

Follow new updates and improvements to Booking Experts.

New: Restrictions to fully manage distribution

The new Restrictions grid allows you to use Closed to Stay restrictions to comprehensively manage distribution in a user-friendly, fast, and clear interface.

Global control of your administration’s distribution in a single day-by-day overview. Determine which type is bookable when and through which channels, from the current day onwards, for optimal occupancy.

Optimize your channel mix to maximize revenue

Restrictions offer flexibility and overview with the added context of occupancy rates and ADR (Average Daily Rate). Influence revenue by finetuning availability!

  • Block availability for the entire park, or only for limited types and/or channels

  • Restrictions can be placed for as short as a single night, even last-minute

  • All restrictions, once saved, are immediately live

  • Easily clear restrictions upon opening of new seasons

A combined purpose: functionalities replaced by restrictions

Within restrictions, the purpose of functionalities that were previously scattered in BEX PMS are combined.

  • Type exclusions in channel settings: These are now no longer available; your current type exclusions have been transferred into corresponding restrictions.

  • Zero-allotments: Allotments can now no longer be used to block all object availability for channels. Your current zero-allotments have been transferred into corresponding restrictions.

  • Using arrival and departure schemes to block future years or seasons: This remains technically possible, but the clarity and ease of restrictions means you are better off not to. Arrival and departure schemes can still be used for their original purpose; to encourage LOS and control the busy days for your staff.

  • Inactivating all prices in price lists: It remains possible to set prices to inactive individually. However, by closing availability through restrictions, it is now safe to edit and test future pricing in their default, active state.

NEW: use the map for back office reservations

Add a new reservation through the back office, and switch to a map view to select the right available object.

Incorporated into backoffice creation flow for single reservations

When creating a new reservation for a guest in BEX PMS, the default view for the search results is the familiar list. Using the toggle at the top of the search results, you can now switch to the map view too. Note that a map must have been configured.

  • The map view also only shows markers for objects that match your search filters.

  • Zoom in or out, and move the around the map using click and drag.

  • Clicking a marker will select the object, and the corresponding details are shown on the right.

  • From here, you can continue the reservation process as usual.

Faster process for regular guests with regular spots

If you’re often assisting regular guests to secure their usual place, the map view allows you to quickly select the object that you want, without having to use the filters to narrow down the search results first.

Group booking management improvements

We’ve released several updates to improve how you create, manage, and check in group bookings. Here is an overview of what’s new.

Quick creation of group bookings with new filters

  • When creating a new group booking, you can now filter available objects by segments, types, and amenities to find the right accommodations faster.

  • You can also assign the booking directly to the correct channel, right from the creation screen. Especially useful if you work with a dedicated channel for group bookings, to more easily discern them in the Planboard.

Bulk pricing & order management

Customizing cost items for a group no longer requires updating each reservation individually. Use the new order summary on the booking page to apply updates across all associated reservations.

  • Edit total rent: To change the total rent amount for the entire group booking. The new total will be automatically distributed across all individual reservations; in the same proportions as the original total.

  • Edit or delete cost items in bulk: Adjust unit prices for specific costs across all reservations, or remove a cost item entirely in one go.

Quickly find and manage reservations in the group

The new searchable reservations list on the booking page lets you locate specific reservations instantly by guest name, object, license plate, stay dates, or reservation number. No more scrolling!

  • Use the clickable icons to handle quick tasks like updating license plates, managing guest groups, or navigating to todos directly.

  • Use the Check in all or Check out all buttons to process every reservation in a group booking at once to speed up arrivals and departures.

Custom invoicing

When it’s time to invoice your group booking, you now have more control over how charges are presented. Go to Administration settings > Templates to edit the invoice template used, and explore the options to:

  • Group summary line items by invoice item (combining matching items by name and tax rate across the whole group booking) or listing totals strictly per reservation.

  • Choose to exclude the detailed per-reservation item breakdowns on subsequent pages of the invoice.

Earlier updates