Distribution apps by Qenner
The connection between BEX PMS and quite some distribution partners is provided by channel manager Qenner. To use these integrations, you must have a contract with Qenner. Contact Qenner via support@qenner.com or +31088-25 00 000 before installing these apps.
Which app integrations are facilitated by Qenner?
The list below shows the names of all available distribution apps by Qenner. Click an app name for more information and quick access to installation.
How to install an app from the list
Go to the 'Available apps' index, and use the search bar to find the app. Click the 'Install app' button.
Read more: Getting started with BEX App integrations
Always check with Qenner whether you need to contact the partner directly to conclude a distribution contract.
When installing a Qenner app, you might be asked to link to the correct channel, as set in your PMS. When this happens, ensure you have first created a dedicated channel.
Read more: Create a new channel
For Micazu, BungalowSpecials, PiNCAMP/ANWB, OpenGDS via Qenner, and Holidu, this must be a 'Reseller' channel.
For other Qenner apps, a corresponding channel can be automatically created in your PMS. This is true for Interhome.
In an automatically created channel, the default payment policy is applied. Edit the channel settings to change this if needed.
There are no further actions that you can perform yourself within the integration app. To finetune the integration, contact Qenner.
Interhome limitations
When using Interhome, the guest pays (partially) to Interhome, and you send channel invoices to Interhome. Media and descriptions are not shared via the integration, but you can provide them separately to Qenner for processing.
Switching from iCal to Micazu
It is possible that you already had connections with Micazu via iCal, at the object level. If so, Micazu advises to contact them directly before making the switch, via their contact page. The app works quite differently from iCal, and Micazu support will help you make a smooth switch.
Holidu: Direct contact & manual cancellations
Sign up page: http://partner.holidu.com/
Contact person: Stan Roodbeen
Email: stan.roodbeen@holidu.com
Phone: (00) 49 (0) 1579 2363 484
Holidu cancellations need to be processed manually; Qenner does not send any cancellation information to BEX through the Holidu app. This also applies in the other direction: if you cancel a Holidu reservation in BEX PMS, this is not automatically communicated with Holidu.
Direct contact with PiNCAMP/ANWB
PiNCAMP/ANWB is one of the partners that you need to register with separately. Go to the PiNCAMP registration page, and don't forget the Terms and Conditions of Use that apply.
If your campsite is already available for booking on PiNCAMP via another channel manager, such as Ctoutvert, but you want to switch to Qenner, you do not have to register again.
OpenGDS: multiple sites in a single channel
OpenGDS via Qenner offers access to many different dealsites, but this integration is still treated as a single channel in BEX PMS. This means that:
You send the same prices and availability to all connected sites.
Bookings that come in from these sites are all classed as having been booked through 'OpenGDS'; there is no way to distinguish between the various sources.