Cynox: Camp-Control installation & settings
Cynox is a German company that offers solutions for energy management and access control. Cynox Camp-Control allows you to automatically and accurately control and charge for your guests' energy consumption.
The Cynox app offers two solutions, Camp-Card for access control, and Camp-Control for energy management. If you want to know more about Camp-Card, read the corresponding article: Cynox: Camp-Card installation & settings
In our App Store you can read more about what Cynox can offer you.
If you have already followed the installation steps for Cynox Camp-Card access control, you can skip to 'Link Cynox sockets to objects'.
How to install the app?
Go to the 'Available apps' index, and use the search bar to find the Cynox app. Click the 'Install app' button.
Read more: Getting started with BEX App integrations
If you have already set up your account and hardware with Cynox, you can now complete the settings.
Complete the settings
Authorize Cynox
Open the Cynox app page from your 'Installed apps' overview.
Select 'Authorize Cynox' from the Commands dropdown.
Log in to Cynox to link your account to this integration.
Map administrations
Select 'Administration Mappings' from the Commands dropdown.
Click '+Mapped administration' to add a new PMS administration. Select the corresponding Cynox Campsite as set up in your Cynox account.
Cost item for credits & Credit value: These settings are only relevant if you also use Cynox Camp-Cards. Read more: Cynox: Camp-Card installation & settings
Click 'Save'.
Link Cynox sockets to objects
After linking the administration, you’ll see it in the list of administration mappings. The number of card types, number of cards, and number of mapped objects can be clicked to manage the administration’s card types, cards, and objects.
Click the blue number for 'objects'. You’ll see a list of all objects in the administration.
For each of your objects that has a Cynox socket, select the correct socket from the dropdown or type the socket name. It is important that this is done accurately.
If you do not use Cynox’s Camp-Card solution for access control, you can ignore the lock code setting for your objects.
Switching on and off automatically
By default, all sockets are switched on and off automatically based on the arrival and departure dates of the reservations. However, this feature can be turned off. To do this:
Select 'Settings' from the Commands dropdown in the Cynox app page.
Deactivate the automatic socket setting.
Your Cynox integration is ready for use! Do regularly check the meter readings to detect any deviations.
Managing sockets
Error message in reception messages
If an error occurs, an error message will be sent to your reception message inbox. This may happen if, for example, a socket does not switch on when it should. Follow up on these error messages quickly to prevent inconvenience for guests.
View Cynox socket data of a reservation
Go to the relevant reservation. In the 'Reservation' block, select 'Cynox: view socket' from the 'Apps' dropdown. On this detail page, you can see all events (on/off switching) of this socket, as well as the power consumption reading and any errors.
Manually switch socket on or off
Go to the relevant reservation. In the 'Reservation' block, select 'Cynox: view socket' from the 'Apps' dropdown. There’s a button you can use to manually switch the socket on or off.
All switch events in one overview
Select 'Events' from the Commands dropdown in the Cynox app page.
The list shows all activity of every socket in all connected administrations. By default, the overview shows a date and time, the linked object, the device (socket), the event state and any details.