Connecting a receipt printer

Before you start

• The printer needs to be a thermal receipt printer that supports the ESC/POS protocol.

• The printer needs to be reached over the internet. A port on your network must forward to the printer, usually port 9100. Your IT service provider can set this up.

Connect the printer

1. Go to POS > Registers and click the pencil icon next to the register.

2. Under Receipt printer, enter the IP address or domain name of the printer in Receipt printer host.

3. In Receipt printer port, enter the port that forwards to the printer.

4. In Receipt width, choose how many characters fit on one line. Together with the paper width, this sets the size of the letters.

5. Click Save.

Receipts from this register now have a Print button.

Good to know

• Can I print a receipt without a receipt printer? Yes. Open the receipt, click PDF and print it on a regular printer.

• What do I do when the printer doesn't respond? Check that the printer is on and can be reached over the internet. Then check the host and port with your IT service provider.

• How do I connect a different printer? Edit the register and change the Receipt printer host and Receipt printer port.

• Why don't I see the Receipt printer settings? Your user account doesn't have the access rights to change them. Ask a colleague who manages access rights.