Statuses of security deposits

All possible security deposit statuses, and what this means for security deposit management.

The status of the security deposits attached to a confirmed reservation can be viewed in the order of the reservation, and in the security deposits management page.
Read more: Managing security deposits

Status	Meaning	Possible action
Required	Deposit is not yet paid.	Recalculate the deposit for a reservation. Read more: Recalculating the reservation order
Secured	Deposit is paid.	A damage report can be added. Read more: Making and claiming damage reports for deposits
Blocked	A damage report has been added, and automated release has been blocked.	Edit the damage report, add another damage report, or claim the final amount of the damage reports after the reservation has checked out.
Claimed	The full deposit amount has been claimed via a damage report.	Because the full amount has been claimed, there is no money to release back to the booker. There is no further action needed.
Partially claimed	A part of the deposit amount has been claimed via a damage report.	The remaining amount has been released back to the booker. There is no further action needed.
Over-claimed	The amount of the claimed damage report was higher than the security deposit.	The claimed amount has been added to the guest’s invoice, and the amount in excess of the deposit needs to be paid.
Released	There was no damage report made before the release date set in the security deposit policy.	The full deposit amount has been released back to the booker. If enabled in the security deposit policy, this happens automatically. Read more: Security deposit release and refund
Cancelled	The security deposit was paid, then the booking was cancelled.	The deposit amount needs to be released manually.
Waived	A previously required security deposit no longer needs to be paid.	There is no further action needed. The reservation can continue without having received the security deposit.

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