Owner management
Reception tasks related to owners
- Owner pageThe owner page is the detail page for a specific owner in your reservation system. Here you will find an overview of all things related to this owner, divided into dashboard blocks per subject.
- Objects and agreements in the owner pageOn the owner page, the ‘Objects’ block shows information about this owner's properties, as well as the associated agreements.
- Changing the owner of an objectYou may need to link a new owner to an object when it is sold. This can happen at any time and thus also involves ongoing invoices. The steps of how to handle the change of an owner are listed below.
- Making a reservation on behalf of an ownerCreate a reservation on an owner's behalf for their own object.
- Linked contacts in owner pageThe ‘Access to owner portal’ block of an owner page in the PMS shows all persons linked to the owner with their own email address.
- Taking over an owner's roleYou can take over an owner's role to see exactly what the owner portal, their personal page, looks like. If an owner has any questions, you can easily take a look yourself.
- View invoices per ownerIn the owner page, you'll find an overview of the most recent invoices sent to this owner under 'Invoices'.
- Fellow guests of ownerIn the owner page, you can record the usual fellow guests of that owner. Fellow guests are people who, along with the owner, stay at the accommodation when the owner has made a reservation for themselves.
- Send reception messages to ownersReception messages allow you to send an email to owners. You can, for example, notify owners that a settlement will be paid later than usual, inform them about calamities in the park or send an agreement.
- Adding owner labelsAn owner label can quickly highlight characteristics of an owner. This allows you to easily store special information about your various owners. Owner labels are for internal use, owners cannot view them.
- Promotional link for ownersWhen an owner wants to rent out their object, they can use their unique promotional link. The PMS recognizes the link when a reservation is made and books it to the 'Via owners' channel.
- Upload documents to an owner pageDocuments related to an owner can be uploaded to the owner page so they are always at hand. You can then also share them with the owner by making them visible in the owner portal.
- Print address label for ownerYou can export address labels in a format suitable for a label printer. This can be done individually, or for multiple owners at the same time.